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Boones Bay Wholesale Orders: Frequently Asked Questions (FAQs)

by MFG Team on September 08, 2023

What is Boones Bay's wholesale program?

Boones Bay offers a wholesale program that allows retailers and businesses to purchase our products in bulk at discounted rates. This program is ideal for businesses looking to resell our products or purchase large quantities for events, corporate giveaways, or other large-scale needs.

How do I qualify for a wholesale discount?

To qualify for our wholesale pricing, you must meet a minimum order quantity which varies by product. Please contact our wholesale team to get specific details on qualifying order quantities and discounts.

Can I get samples before placing a wholesale order?

Yes, we provide samples for potential wholesale clients to review product quality and design. There may be a minimal charge for samples, which can be deducted from your subsequent wholesale order.

What is the lead time for wholesale orders?

Lead times for wholesale orders vary based on product availability and order quantity. Typically, orders are processed within 5-10 business days, but during peak seasons or for particularly large orders, it may take longer. We recommend placing orders well in advance to ensure timely delivery.

Do you offer customization for wholesale orders?

Yes, we do offer customization for certain products and order sizes. If you're interested in custom designs, logos, or branding, please reach out to our wholesale team for more details.

What is the return policy for wholesale orders?

Our return policy for wholesale orders differs from retail purchases. Generally, returns are only accepted for defective products or errors on our part. All wholesale order returns must be initiated within 14 days of receiving the order.

Do you ship internationally for wholesale orders?

Yes, we offer international shipping for our wholesale clients. Shipping rates and delivery times will vary based on destination and order size.

How do I place a wholesale order?

To place a wholesale order, please contact our wholesale team via email or phone. They will guide you through the order process, provide a quote, and answer any additional questions you might have.

Can I mix and match products for wholesale orders?

Absolutely! We allow mixing and matching of products to meet the minimum order quantity. This way, you can offer a wider variety of Boones Bay products to your customers.

Are there any additional discounts for very large orders?

We do offer tiered pricing based on order volume. If you're planning to place a particularly large order, please discuss with our wholesale team to see if additional discounts apply.

Who do I contact if I have questions about my order or need assistance?

For any questions or assistance related to wholesale orders, please reach out to our dedicated wholesale team. They're equipped to handle all wholesale inquiries and ensure a smooth ordering experience.

Can I get a catalog of all available Boones Bay products for wholesale?

Yes, upon request, we can provide a digital or printed catalog showcasing our entire product range available for wholesale.

For any further queries or specific details not covered in this FAQ, please don't hesitate to contact our team. We're here to assist you every step of the way!